In-store pickup
online grocery: how it works?
First order?
to sign up
It’s easy! Simply enter your personal information in the required fields on the registration form.
Once your account has been created, sign in!
Before you start shopping
1
Choose the location that suits you best
Enter your postal code and select the store of your choice
Enjoy the benefits of our service!
accumulation of 
points
points
Take advantage of personalized coupons, exclusive contests and weekly offers on the items you love while saving even
more thanks to member prices. Download the app
same freshness
same low prices
ready the same day
2
Book your preferred time slot
Schedule your pickup as early as the same day or for later in the week, whichever best suits your schedule.
A few tips to easily find the products you want
Browse by aisle
Just like you would if you were shopping in store.
If you know what you’re looking for, enter the name of the product in the search bar at the top of the page.
Use filters
To refine your search
Finalize your order
1. Confirm the products in your cart
Review the products in your cart before clicking on Order.
2. Enter your payment information
You must enter your credit card information. This payment method will be saved to your account for future orders.
3. Make sure that all the information you entered is correct
And then submit your order!
4. Order confirmation email
Once you've placed your order, you will receive an order confirmation email with an estimated total price.The final total amount will be communicated in the email you will receive once your order has been assembled.
5. Email confirming your order has been assembled
Once your order is assembled in store and ready to be picked up, you will receive a second email detailing your order and confirming the final amount. The email will also inform you if products have been substituted or if any products are missing from your order.
6. Bring your bags
To reduce our environmental impact, we are now adopting bagless pickup! Don't forget your bags!
7. Pick up your order
Go to the store during the selected time slot and park your car at a designated pickup location. Call the number on the sign to inform us of your arrival, and your order will be delivered to your car. Don’t forget your ID, the credit card used to pay for your order, and your order number!
I enjoy benefits and rewards on everything that’s important to 
So many points
I earn 1 point for every dollar I spend on my everyday purchases at participating banners. I increase my points balance by benefitting from 100% personalized coupons and offers on groceries, beauty products, and health products.
So many rewards
I get a $4 reward for every 500 points I earn. I redeem my points for my favourite products whenever I want. It’s so easy to treat myself and save.
So much easier
I can find my card and all my benefits on the apps. I enjoy the simplicity of signing in with the same username on all digital platforms.
*The promo codes HOME1, HOME2, HOME3 and HOME4 entitles you to a $15 rebate on your first four completed online transactions on foodbasics.ca of at least $75 of merchandise (excluding taxes). Offer valid only on a completed online transaction on foodbasics.ca (submitted, paid and picked up or delivered) between May 8th, 2024 to June 4th, 2025 inclusively or while stocks last. Only in Food Basics stores offering the ecommerce service. Alcoholic products are excluded from the promotion. Ontario residents only. This offer is not transferable and has no cash value. Minimum purchase required. Enter the promo code at the time of your online transaction. Some products are not available online. Subject to foodbasics.ca eCommerce Terms and Conditions. Details at foodbasics.ca.
