Website terms of use

Use of the foodbasics.ca website

This foodbasics.ca website, including the transactional site, social media, mobile applications and other platforms belonging to Metro (collectively, the "Site"), is owned and operated by Metro Inc., its affiliates and subsidiaries ("Metro"), having its head office at 11011 Maurice-Duplessis Boulevard, in Montréal, province of Quebec, H1C 1V6. By accessing and using this Site, you unconditionally agree to be bound by these Terms of Use (the "Terms") and all applicable laws. Use of our Site is limited to personal, non-commercial use.

Amendments to the Terms

Metro reserves the right to amend the Terms at any time and without prior notice. You may view them at any time on the Site. Your visit to our Site constitutes acceptance of and agreement to the then-current Terms. You are responsible for reading these Terms and any subsequent amendments thereto indicated by the revision date of the Terms.

Changes to the Site, services and products offered

Metro reserves the right, at its sole discretion, to modify at any time the Site or any part thereof, to suspend the Site, to modify or withdraw services or products offered thereon, without notice or delay. Metro shall not incur any liability to any party for any loss or damages that may result of such change of Site, directly or indirectly.

Hyperlinks

The Site may contain hyperlinks enabling users to visit external websites, owned and operated by third parties. Metro has no control over these external websites and does not guarantee their content. You assume full responsibility for your use of these sites and fully release Metro from all liability. The inclusion, on this Site, of a hyperlink to a third party website shall not, under any circumstances, be interpreted or construed as an endorsement, by Metro, of any representation or information contained on any such website or as a partnership or affiliation with the owner of any such website. Your use of third-party websites is subject to the terms and conditions of those websites.

Legal age and protection of children

The Site is reserved for persons who are of full legal age in their province of residence. Metro abides by legal restrictions with respect to advertising to children. Parents are invited to monitor their children's Internet usage and are responsible, in their capacity as legal guardian, for determining which websites may or may not be appropriate for their children.

Limitation of Liability

Metro shall not be liable for any loss, damages or claims of any kind, either direct or indirect, incidental, exemplary, special or consequential, including the loss, alteration or communication of any data, any delay, force majeure, product/service price or attribute errors, product errors, missing products, inaccurate product/service descriptions (collectively "damages"), whether or not it has been informed of the possibility of such issues resulting from the use of this site. Your sole and exclusive remedy is to discontinue using this Site. No information on this Site may be construed as creating any warranty not expressly stipulated in these Terms.

Risks associated with the Internet

Errors, interruptions and viruses: The Site is accessible based on its availability. While Metro makes reasonable efforts to maintain the Site free of errors, interruptions and viruses, Metro makes no warranties, either express or implied, that the Site will operate without interruption, virus or error or in a secure and timely manner, that the information contained on this Site is accurate and without error, or that defects in the software and applications, if any, will be rectified. You will be solely responsible for any damage to your computer or loss of data that may result when downloading material.

User ID, password and Security: Despite Metro's efforts to ensure third parties do not access or obtain your personal information through its Site, complete confidentiality and security cannot be guaranteed on the Internet. Communication via the Internet is subject to interception, loss or alteration. You acknowledge and agree that Metro shall not be held liable for any damages resulting from the transmission of confidential information or personal information over the Internet and that such communications are at your own risk. You alone are responsible for protecting the confidentiality of your user ID and password as well as the confidentiality of any actions undertaken using your identification. Moreover, you are responsible for notifying Metro immediately of any unauthorized use of your user name and password and any other breach of security, as well as for taking every possible precaution to ensure that you use the Site under optimal security conditions. Metro may, at its sole discretion and without incurring any liability whatsoever, cancel or suspend your account.

Use of information and errors

The information displayed on the Site is provided for informational purposes only, unless otherwise stated. Metro makes no warranties, either express or implied, that the quality of the offers will meet your expectations and that the information, which includes advertising as well as nutritional and health tips, is appropriate to your needs and health conditions.

Metro is proud of the Site and works hard to keep it updated and error-free. However, price errors or product/service description errors or inaccuracies, including colour, origin, category or other characteristics may occur. Metro reserves the right to correct any such errors, at its sole discretion, at any time and without prior notice.

Intellectual property rights

All the content of this Site, including the text, logos, slogans, images, drawings, graphics, illustrations, photographs, videos, musical excerpts, downloads, technical programs and business processes, is owned or otherwise provided or used under license by Metro. Metro does not represent or warrant that any uploaded content from third parties does not infringe the rights of any third party. All the content of this Site is subject to Metro’s intellectual property rights, the Trademarks Act, the Canadian Copyright Act, applicable laws of other countries and international treaties. Any unauthorized use of the content of this Site, including any reproduction, distribution or redistribution, transmission or retransmission, communication to the public by telecommunication, performance, translation, distribution to the public or downloading is prohibited without the prior written authorization of Metro.

Trademarks

The trademarks displayed on this Site are trademarks, registered or unregistered, of Metro or third parties, which are the property of their respective owners. The trademarks displayed on this Site cannot be used without the prior written authorization of Metro or their respective owners. No element of this Site shall be interpreted as creating, implicitly or expressly, a license or a right of use or of duplication of a trademark, except with the express written consent of Metro or the owner of such trademark.

Your comments

Subject to information submitted under our Protection of Personal Information Policy, you agree to grant Metro a royalty-free, unrestricted, perpetual, irrevocable, transferable licence to use, copy, reproduce, distribute, modify, adapt, publish, translate, partially or completely delete, and create derivative works from any comment, suggestion, idea or other content ("Comment") that you communicate to Metro by e-mail or whatever means on the Site. If you do not want to grant such licence or wish to keep a Comment private, do not submit such Comment.

Security of the Site

You may not use the Site for purposes other than the purposes set out in these Terms. You are prohibited from making any attempt whatsoever to access any data not intended for you, testing the vulnerability of our systems and solutions, compromising their security or efficiency and effectiveness, and sending unsolicited e-mail, including without limitation advertising. All such actions are against the law and may result in civil or criminal proceedings.

Termination of use of the website

Metro reserves the right to terminate, at any time and without prior notice, your right to access the Site or your account for any reason, including but not limited to account inactivity for such period of time as Metro may determine from time to time, or if Metro believes, in its sole discretion, that you have violated these Terms.

Additional terms of use

You may be required to comply with additional terms of use specific to certain programs, offers, promotions, promotional contests, services, social media, third-party content and third-party software, which will be disclosed to you when you access such programs, offers, promotions, services, social media platforms, content and software.

Governing Law

For any use of this Site in Quebec, you agree that the laws of Quebec and the applicable laws of Canada, without reference to principles of conflict of laws and excluding the United Nations Convention on Contracts for the International Sales of Goods shall apply. You agree to be bound by such laws and to submit to the exclusive jurisdiction of the courts of Quebec, district of Montreal, with respect to the interpretation or application of these Terms.

For any use of this Site in Canada (excluding Quebec), you agree that the laws of the province of Ontario and the applicable laws of Canada, without reference to principles of conflict of laws and excluding the United Nations Convention on Contracts for the International Sales of Goods shall apply. You agree to be bound by such laws and to submit to the exclusive jurisdiction of the courts of the Province of Ontario, district of Toronto, with respect to the interpretation or application of these Terms.

Contact us

For questions, please contact us at:

Customer Care Department
5559, Dundas Street West
Etobicoke (Ontario), M9B 1B9
Click "Contact us"